If you clean hospitals for a living, nothing is different during COVID-19. At the same time, everything feels different. That’s what we learned after shadowing cleaning crews – known as Environmental Services at Novant Health and housekeeping by patients and families – for a story on their integral role during the coronavirus pandemic. Infection control, sanitization, and cleanliness is always top of mind in hospitals. And now, it’s more important than ever. Although doctors and nurses have gotten much of the attention in the past month across the United States and the world, health care workers understand that every link in the chain is critical in patient care delivery. “They are infection preventers for all facilities,” said Jamie Feinour, vice president, professional and support services at Novant Health Presbyterian Medical Center. “The environmental services team members are truly unsung heroes in our journey to overcome the COVID-19 pandemic.”

 

 

Credit: Trinks’ Images

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